Frequently asked questions

Q: How can I buy the tickets?
A: Please go to https://concerts.ajoychakrabarty.com/ and register for the event. You need to sign up first with your Full name, Phone number , email address and password.

Please mention the section and number of tickets you want to buy and proceed with the transaction.

Please feel free to donate for the aid of accompanying musicians of Bengal. Click here: https://concerts.ajoychakrabarty.com/donate

Benefits for each section of tickets:

Silver - Rs 300
• Live Url for viewing the concert
• Can purchase multiple tickets for logging in from multiple devices

Gold - Rs 500
• Live Url for viewing the concert
• Can purchase multiple tickets for logging in from multiple devices
• Can ask two questions only to Gurujee which will be regardless of multiple tickets bought.
• The last date of asking question is till 30th June 2020.
• This ticket is open for purchase till 30th June 2020.

Platinum - Rs 1000
• Live Url for viewing the concert
• Can purchase multiple tickets for logging in from multiple devices
• Can ask two questions only to Gurujee which will be regardless of multiple tickets bought.
• The last date of asking question is till 30th June 2020.
• Can download the concert and the Question Answer session after concert.
• Timings for the concert

The concert will be live on the event of Gurupurnima - 5th July 2020 , 6.30 pm IST.

Q: Can I share the URL link on whatsapp?
A: You can share the live concert link through whatsapp or any social media handles. Please note in order to access the concert you need to have a Ticket ID. You can buy the tickets from the website https://www.concerts.ajoychakrabarty.com after registering your account.

Q : How many devices can I access from?
A : Each Ticket ID can be accessed from one device only. If you want to access from multiple devices please buy multiple tickets. You can share the live concert link and the Ticket id to second person concerned. He/She can view the concert just by clicking on the live concert link and typing his/her Ticket ID.

Please note each Ticket ID is unique to work one particular device. If you are viewing this concert with your family we suggest to buy one ticket.

Q : Are the tickets refundable?

A : The E-tickets are non-refundable. Please clear all doubts before purchasing. Please read our the following policies :

Refund Policy
Privacy Policy
Terms and Conditions


Q : Can I download the concert or view it later?
A :Yes you can. Please purchase the ticket of Rs 1000 to download the concert and the question answer session after 24 hours of the concert. We will send it in a link in your email.

Q : How many questions can I ask to Gurujee?

A : Each login ID is limited to 2 questions which can be asked to Gurujee. Please note even if you are buying multiple tickets of Rs 500 and Rs 1000 you will not be entitled to ask more than 2 question. Please send us your questions through the dashboard of your account by 30th May 2020.

Q : How will I be notified about the event.
A : We will send the links for the concert and the question answer session in your email 2 hours prior to the concert. You will also see the link in the account dashboard before the concert.

Q : I did not receive the live link
A : We will send the links for the concert and the question answer session in your email 2 hours prior to the concert. You will also see the link in the account dashboard before the concert.

Q : Can I access from my mobile
A : Yes

Q : I have a problem with my payment
A : Please mail us on sn.musicconcert@gmail.com. We will help you as much as possible.